Role: Salesforce OMS Consultant
Location: Redmond, WA
Rate: Fulltime
Min 5+ years and min 1+ Implementation and support experience of Salesforce Order Management System and related O2C business around Salesforce commerce cloud.
Min 7+ Experience as eCommerce BSA with implementation experience on Salesforce platform for B2C business process flows.
Min 7+ Experience and hands on experience with gathering requirements, process mapping, functional specifications, solution design, functional testing integration testing, and to generally help with project tasks for Salesforce Order management module and Salesforce Commerce Cloud.
Knowledge and experience on Payment Integrations with third party payment processing with Salesforce Order Management System/module.
Must know how to setup Product Catalogs, Accounts, Customer setups, Pricing etc. and Transactions flow for Order Ackw, Order processing and checkout in Salesforce Order Management related B2C business flows
Must know typical patching and upgrade processes for Salesforce Order Management.
End-to-end testing for Salesforce Order Management, Salesforce Commerce Cloud B2C business flows with ERP, Oracle EBS.
Working experience on Agile methodology and Sprints. User stories creation in JIRA Board, triaging and support.
Good communication skills and presentation skills.
Local to Seattle area and work as per client work schedule and calendar.
Nice to Have
Have prior working experience on POS application and general understanding of integrations between systems would be helpful
Deployment process of Salesforce Order Management Systems
Hands on experience on Salesforce Commerce Cloud
This role would work with Client IT/Business teams and System Integrator Dev teams ( as needed ) to develop / customize SOM components arising from new requirements /SIT findings which are out of scope for System Integrator .
Expertise in Developing/customizing Salesforce components (in Salesforce Order Management)
Expertise in developing custom reports in Salesforce Order Management.
Very good communication / collaboration and requirements gathering skills
Good working knowledge in B2C Order Management process.
Experience with salesforce DevOps tools - (Experience in Copado would be highly desirable)
Excellent Communication skills, ability to work in Onsite/offshore model
Work Location : Greater Seattle Area with Hybrid model with 4-5 days at client site.
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