Job Title: Epic Ambulatory Analyst
Job Location : Remote
Duration : 3-6mCTH chance of extension
Position Summary
The Epic Ambulatory Analyst is responsible for the implementation, support, optimization, and maintenance of the Epic Ambulatory module and related applications within a healthcare setting. This role collaborates with clinical and operational stakeholders to enhance workflows, improve efficiency, and ensure the system aligns with organizational goals. The analyst will work with cross-functional teams to configure, troubleshoot, and support the Epic Ambulatory platform while ensuring compliance with industry standards and best practices.
Key Responsibilities:
End-User Support & Implementation
Provide tier 2 and 3 support for Epic Ambulatory users, including troubleshooting and resolution of issues related to Epic Ambulatory workflows and integration points.
Maintain and exceed SLA goals for assigned incidents and requests.
Provide ongoing maintenance, support, and resolution for assigned work queues, upgrades, and enhancements related to Epic Ambulatory applications.
Configure, build, test, and deploy changes in the Epic Ambulatory module.
Testing & Validation
Develop test plans and scripts for system changes, upgrades, and optimizations.
Conduct system testing and validation to ensure accuracy and compliance.
Collaborate with QM teams to verify system functionality post-upgrade.
Regulatory & Compliance
Ensure compliance with HIPAA, Meaningful Use, MIPS, MACRA, and other relevant healthcare regulations.
Maintain system documentation, change logs, and configuration records in accordance with audit requirements.
Qualifications
Education & Experience
If you are interested or have any references please share resume at mukul@brightmindsol.com.
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